SFPQ is an organisation of skilled and committed people with a substantial record of achievement. Staff demonstrate this by providing a high level of support and advice to our clients and are highly experienced in the industries they work with.
compliance, strategy and response
The CSR unit is responsible for compliance, strategy and response. It is also home to the Central Assessment Team (CAT) who ensure that all applications for accreditation are processed and accompanying food safety programs are reviewed. The CSR unit reviews existing food safety schemes, develop new schemes and undertakes risk assessments relating to food production in Queensland. Members of the team play a critical role on national food committees and in standards development.
food incident response, monitoring and notifications
The team is literally the ‘eyes and ears’ of SFPQ. Working largely in the field, our officers reivew food businesses systems and processes that are in place across the State to make sure their food safety programs are effective in delivering safe and suitable food. The team also scans the environment for new and emerging issues and how they might impact on the delivery of safe food – and makes recommendations for continual improvements.
services delivery and business support
Most likely your first point of contact into Safe Food Production Queensland (SFPQ), the team take most enquiries from our holders of accreditation and are responsible for answering initial inquiries to the 1800 number. The team actions invoicing, accounts payable and financial reporting as well as human resources and is the engine room of the organisation. The team plays a vital role in managing the accreditation renewal process and capturing details of new accreditations, surrenders and amendments to accreditations. The team are also responsible for maintaining and evolving the information communication infrastructure for the organisation.
One of the main priorities of this team is to conduct high-risk compliance audits for our holders of accreditation (HOAs). This group conducts audits for other agencies, such as AQIS and measures the performance of the contract audit arrangements and regulations through verification activities. The regional officers are also responsible for operational issues for SFPQ that may involve new accreditations, incident notifications and investigations.
sfpq approved auditors
SFPQ uses permanent staff as well as approved contract auditors to conduct audit activities. All SFPQ staff or approved auditors will carry formal identification.
If you are unsure of the credentials of a person auditing your premises as part of your food safety program review, please do not hesitate to contact SFPQ on +61 7 3253 9800 or free call 1800 300 815.
Alternatively, or to find contact details of your auditor visit the SFPQ approved auditor register.
Please click here if you wish to view the National Regulatory Food Safety Auditor Code of Conduct.